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Batesville Coperion Rotex Batesville Batesville Milacron Moldmasters dme

Aftermarket Customer Service Representative (M/F/D)

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Rotex is a fast-growing company that manufactures a full line-up of industrial screeners and separators, automated particle-size analysers, feeders and conveyors. Rotex belongs to Hillenbrand Inc., a global diversified industrial company headquartered in Batesville USA, with businesses that serve a wide variety of industries around the world.

Rotex UK is currently looking for an Aftermarket Customer Service Representative (M/F/D) in order to expand our team in Runcorn. In this role your main tasks consist of processing orders of spare parts, as well as assisting our clients during the ordering process.

Aftermarket Customer Service Representative (M/F/D)

Your tasks

  • Provide quotations and process parts orders from customers and sales representatives
  • Provide technical assistance and mechanical troubleshooting service as required
  • Proactively promote the sale of new retrofit offerings and product enhancement features to targeted customers
  • Coordinate sales and service calls with customers and representatives
  • Follow up on parts quotes to assist in closing sales

Your profile

  •  Degree in Business with a first relevant experience in sales or customer service
  • Good technical understanding and willingness to learn more about our products
  • Commercial Awareness and Knowledge of International Trade and Incoterms
  • Good organizational skills, capacity to prioritize different tasks and to work well in a team

We offer

  • Extensive onboarding phase and initial trainings
  • Versatile and developable area of responsibility in an international environment
  • Attractive employment conditions and social benefits
  • Long-term perspective with interesting development opportunities


This full-time position in a permanent contract based in Runcorn UK is available as soon as possible.



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