Call Center Customer Service Representative
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Education
High school diploma or general education degree (GED); or a minimum of 1-2 years related experience and/or training; or equivalent combination of education and experience.
Preferred Skills/Experience
- Customer service oriented aptitude and mindset
- Professional verbal and written communication skills
- Ability to listen, explore, and problem solve
- Strong organizational skills
- Ability and desire to continually learn and apply newly learned skills
What We Offer:
Unique Health & Welfare Benefits
- Onsite wellness center* with FREE office visits, FREE physical therapy & many FREE generic prescription medications
- Generous 401K Matching Program
- Unique programs to help associates improve access to medical professionals and improve the overall healthcare experience
What Sets Us Apart:
Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.
Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.
Putting customers first: We value the funeral professionals’ role in serving families and are committed to doing our part to ensure their success.
We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. Whether it is a kickball tournament or football toss, our Tree is Me team provides engagement activities to bring people together across the organization.
We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.
*These services are not available at all Batesville locations.
Batesville is a family: This is not just a job. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.
