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Job Title: Options Technician
Location: Kutztown, PA
Status:  Full-time
General Work Schedule: 9:00am-5:30pm Monday-Friday, occasional Sunday
 
Position Summary

Receive orders for Options Products (urns) to be shipped directly to funeral homes, some personalized via the use of an engraving machine and others non-personalized.

About Batesville

With annual revenues of nearly $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology designed to help funeral directors succeed. The company’s relentless pursuit of quality, customer service and innovation has propelled Batesville to the forefront of the death care industry.
 
While products and services have changed over time, Batesville’s mission of helping families honor the lives of those they love ®has remained the same for more than 100 years.
 
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
  • Individual worth and integrity
  • Excellence in execution
  • Spirit of continuous learning and improvement
  • Courage
  • Customer focus and partnership
Our Supply Chain team consists of manufacturing, logistics, engineering and operations.  We have five manufacturing facilities, five regional distribution centers and 80 customer support centers across North America. With one of the largest private fleets in the United States, we drive over 3.5 million miles per year to meet the needs of our customers.
 
Essential Duties and Responsibilities include the following. 
  • Assist with shipping, receiving, and engraving urns
  • Inspect urns to ensure they meet exceptional quality standards
  • Responsible for accurate order fulfillment and inventory control
  • Complete general administrative and warehouse duties as directed
  • Engrave custom orders (laser or mechanical engravings, or sand blasting) and prepare for shipment
  • Maintain and trouble shoot engraving equipment
  • Maintain all daily reports and reporting
  • Interact and communicate with Batesville-based Options associates and Options customers
  • Other duties may be assigned
Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Travel

 Travel is not required.
Education

High school diploma or general education degree (GED)
 
Required Skills  
  • Basic computer skills
  • Strong verbal and written communication
  • Be able to make quality judgments and handle all inventory issues, poor quality, correct inventory counts 
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume 
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations 
  • Ability to write reports, business correspondence, and procedure manuals 
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Preferred Skills  
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Required Experience

  • 1 to 3 years related work experience and/or training
Preferred Experience  
  • Knowledge of programs such as Coral Draw 10.  
What We Offer
  • Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, short term disability, among others.
  • Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50  for each additional dollar saved on the first 6% of pay saved*
  • Competitive pay
  • Vacation, paid holidays, and floating holidays
  • Opportunities for development and advancement
  • Bonus eligibility
At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.

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