Field Service Technician

Education

Associate’s degree (A.A.) or equivalent from a two-year college or technical school in a technical field; or a minimum of 5 year(s) related heavy industrial service experience and/or training; or equivalent combination of education and experience with an emphasis in electrical and mechanical systems.

Skills/Experience

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and engineering drawings.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees. – Required / Intermediate
• Ability to utilize mathematical concepts such as fractions, percentages, and ratios in practical situations. – Required / Basic
• Considerable ingenuity and judgment required to deal with factors not easily evaluated, interpret results and make decisions working independently. – Required / Expert
• Generating professional and grammatically accurate technical reports and proposals, not requiring routine review by others. – Required / Intermediate
• Ability to operate general hand tools, measuring devices, air tools, and other common equipment for industrial equipment maintenance. – Preferred / Intermediate
• Must possess a valid driver’s license in state of residence and be insurable under company’s motor vehicle insurance policy. – Required
• Demonstrated common PC Skills including Microsoft products. – Required / Intermediate
• Experience with SalesForce or similar customer management software. – Preferred
• Must complete annual MSHA Vendor Training. Surface and Underground Vendor Training / Certifications. – Required
   

Travel

• Employee must be able to travel 60 % of the time. Limited international travel required.
• Work schedule may be adjusted to allow weekdays off when weekends are worked.

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 50lbs. Specific vision abilities may include the employee’s ability to see near and far distances.

DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans