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Hillenbrand Coperion Rotex Batesville Milacron Moldmasters DME

Sales Coordinator

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Sales
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Sales Coordinator

Position Summary:

The Sales Coordinator will be located at our Atlanta, Georgia facility is responsible for supporting sales, ensuring order satisfaction, coordinating with other departments, handling administrative duties and promoting customer satisfaction..

Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems

Essential Duties and Responsibilities:

  • Sales order review and order entry into E1.  Must have full understanding of the order process, status, and procedures.
  • Confirming that customer purchase orders have accurate information and communicating with them if they are not correct.  Also making sure that the correct customer account # is supplied to Data Entry. 
  • Communication with A/R to set up new accounts.
  • Cancellations and revisions of orders.
  • Credit memos, including researching incorrect shipments or order errors and resolving the issues with customers.
  • Send quotes to customers.
  • Communication with others in Sales, Engineering, Accounting and Manufacturing in order to handle customer issues efficiently.
  • Work for Sales on customer follow up and customer service
  • Take orders from customers
  • Answer customer delivery questions
  • Liaison between sales and production
  • Review and send international documents to customers
  • Produce and maintain a consistent quality of work.
  • Perform other duties as assigned by supervisor.

Skills and Experience:

  • 2 to 4 years of related experience or training; or an equivalent combination of education and experience.
  • Math Skills – basic math skills required, advanced preferred; general computer skills; knowledge and understanding of various measuring devices.
  • Problem Solving – identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.
  • Written communication – must be able to complete required paperwork and provide information needed by subsequent shift workers, coworkers and supervisors.
  • Reading – read and understand written instructions, blueprints, job travelers, etc.
  • Listening – understand and retain oral job-related information and instructions received from coworkers and supervisors.  Listen for alarms and monitor equipment to ensure proper functioning.
  • Seeing – visually monitor machine to ensure proper mechanics are maintained and identify problems; specifically paying attention to detail.
  • Equipment – load, unload, move, stack and stage product and materials using forklift; use of overhead crane; maintain the facility’s equipment and materials in a neat, clean, and orderly fashion.  Operate all equipment in a safe and efficient manner following prescribed work methods.

Education and/or Experience:

  • High school diploma or GED is required.
  • Use of Salesforce, Visual Manufacturing, E1, Excel and Word.

Physical Demands:

  • To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.

 DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

 At Milacron / Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences everyone has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.

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