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Batesville Coperion Rotex Batesville Batesville Milacron MoldMasters DME

RDC/CSC Administrative Assistant - (Full Time)

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Position Summary

An RDC/CSC Administrative Assistant in Aurora, IL will entail the performance of diversified secretarial and clerical duties for the department while maintaining strict confidentiality. 

Who we are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 100 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.


At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

  • Individual worth and integrity
  • Excellence in execution
  • Spirit of continuous learning and improvement
  • Courage
  • Customer focus and partnership

Batesville is an operating company of Hillenbrand. Hillenbrand (www.Hillenbrand.com) is a global diversified industrial company with businesses that serve a wide variety of industries around the world. We pursue profitable growth and robust cash generation to drive increased value for our shareholders. Hillenbrand's portfolio includes industrial businesses such as Coperion, Milacron Injection Molding & Extrusion, and Mold-Masters, in addition to Batesville, a recognized leader in the death care industry in North America. Hillenbrand is publicly traded on the NYSE under "HI."


Essential Duties and Responsibilities include the following. 

  • Receive incoming calls and distribute to appropriate department or associate
  • Maintain files, retrieving information as required
  • Prepare and track UPS mail for delivery
  • Maintain office equipment such as postage meter, fax machine and desktop printer
  • Act as the Facilities Management liaison
  • Compose and type correspondence, reports and presentations, with appropriate follow-up to ensure timeliness and accuracy
  • Order and maintain office supplies
  • Log customer support calls in resolve for processing
  • Forward customer invoices for coding, processing and payment
  • Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and transcribe minutes of meetings
  • Special project support as assigned
  • Other duties may be assigned
Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Travel is not required.



High school diploma or general education degree (GED); or a minimum of one year related experience and/or training; or equivalent combination of education and experience.

Required Skills
  • Ability to operate basic internet software and MS Office applications (Word, Excel and PowerPoint)
  • Strong verbal communications skills, especially over the phone
  • Demonstrated attention to detail
  • Strong customer service orientation
  • Ability and desire to work collaboratively in a team environment
Required Experience
  •  1-2 years related administrative support experience
What We Offer
  • Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, short term disability, among others.
  • Competitive 401k matching program
  • Competitive pay
  • Vacation, paid holidays, and floating holidays
  • Opportunities for development and advancement
  • Bonus eligibility

At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.


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