This job posting isn't available in all website languages
Hillenbrand Sourcing Header
Batesville ABEL Coperion Red Valve Rotex Batesville Batesville Milacron Moldmasters dme

Supervisor, Credit & Collections

526 Total Views
Position Summary:

Batesville Casket is looking to hire a Supervisor, Credit & Collections, located in Batesville, IN, that will be responsible for coordinating the implementation of credit policies and procedures across the organization from order approval through the successful resolution of customer accounts receivable.  This position involves interaction with external and internal customers and successful handling of customer and field sales inquiries and complaints across the order process.

Who we are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service and innovation. For more than 100 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.


At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

  • Individual worth and integrity
  • Excellence in execution
  • Spirit of continuous learning and improvement
  • Courage
  • Customer focus and partnership

Batesville is an operating company of Hillenbrand. Hillenbrand (www.Hillenbrand.com) is a global diversified industrial company with businesses that serve a wide variety of industries around the world. We pursue profitable growth and robust cash generation to drive increased value for our shareholders. Hillenbrand's portfolio includes industrial businesses such as Coperion, Milacron Injection Molding & Extrusion, and Mold-Masters, in addition to Batesville, a recognized leader in the death care industry in North America. Hillenbrand is publicly traded on the NYSE under "HI."

Essential Duties and Responsibilities include the following:


Credit and Collection:

Manages all aspects of credit and collection systems and processes to limit risk including but not limited to:

  • Financial analysis of customer businesses for credit approval ranging in magnitude based upon current business size and economics. 
  • Assists in design and implementation of accounts receivable systems and policies to improve results and raise productivity.
  • Communicates with internal and external customers at all levels to understand opportunities, issues and objectives.
  • Management of third-party collection relationships and processes to drive standardization and improvements.

Manages technical aspects associated with credit and accounts receivable processes, including but not limited to:

  • Manages databases required for credit and accounts receivable and has some knowledge of the order management and billing systems.

Project Management:

Manages recurring and special projects as necessary, including but not limited to:

  • Prepares appropriate project plans, schedules, requirements, tasks, assignments and resources.
  • Reports project milestones and statue to management.
  • Other duties may be assigned.

Supervisory Responsibilities:

Directly supervises employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.  Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 


Required Skills/Experience

  • Basic experience leading a team (direct or indirect)
  • Basic experience with Microsoft Office (e.g. Word, Excel, PowerPoint)

Preferred Skills/Experience

  • Intermediate experience managing a credit/collections team
  • Basic experience with policy/process development
  • Basic experience with an ERP or Accounting system (e.g. JDEdwards)
  • Basic experience with reporting tools (e.g. Cognos)

Bachelor’s degree (B.A. or B.S.) or equivalent from a college or university in Accounting or related field; and a minimum of 5 years related credit/collections experience and/or training; or equivalent combination of education and experience with an emphasis in credit/collections.


Employee must be able to travel 10% of the time.

Physical Demands:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.


DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

What We Offer:

Unique Health & Welfare Benefits

  • Onsite wellness center* with FREE office visits, FREE physical therapy & many FREE generic prescription medications
  • Generous 401K Matching Program
  • Unique programs to help associates improve access to medical professionals and improve the overall healthcare experience

What Sets Us Apart:


Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.


Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.


Putting customers first: We value the funeral professionals’ role in serving families and are committed to doing our part to ensure their success.


We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. Whether it is a kickball tournament or football toss, our Tree is Me team provides engagement activities to bring people together across the organization.


We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.

*These services are not available at all Batesville locations. 


Batesville is a family: This is not just a job. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.


At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.


Previous Job Searches

Activity Feed

Job shares through Batesville
Someone applied to the Electronics Technician position. About an hour ago
Someone applied to the Production Associate position. 2 hours ago
Someone applied to the Temporary Production Associate position. 2 hours ago
Someone applied to the Electronics Technician position. 4 hours ago
Someone applied to the Driver/CSR Less Than 26000 lbs - (full-time) position. 4 hours ago

Similar Listings

Batesville, Indiana, USA

📁 Finance

Hillenbrand Sourcing Footer