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Manager Inside Sales

Sales-Inside Sales
808 Total Views
Position Summary:

Batesville is looking to hire an Inside Sales Manager located in Batesville, IN.  This position will lead the team that is responsible for promoting direct and indirect sales via phone customer relations. This position is expected to foster and nurture an environment of problem solving, teamwork and collaboration.  Responsible for developing and implementing regional strategies and tactics, in order to achieve business objectives by performing the following duties personally or through subordinate direct reports.

Who we are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service and innovation. For more than 100 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.

At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

  • Individual worth and integrity
  • Excellence in execution
  • Spirit of continuous learning and improvement
  • Courage
  • Customer focus and partnership

Batesville is an operating company of Hillenbrand. Hillenbrand (www.Hillenbrand.com) is a global diversified industrial company with businesses that serve a wide variety of industries around the world. We pursue profitable growth and robust cash generation to drive increased value for our shareholders. Hillenbrand's portfolio includes industrial businesses such as Coperion, Milacron Injection Molding & Extrusion, and Mold-Masters, in addition to Batesville, a recognized leader in the death care industry in North America. Hillenbrand is publicly traded on the NYSE under "HI."

Essential Duties and Responsibilities include the following:

  • Responsible for sales program management. Directs sales forecasting activities and sets performance goals accordingly.  Directs and monitors the activities of sales associates to achieve sales objectives; Monitors sales associate performance and ensures sales activity aligns with quotas being met. Assigns sales territory to Sales Representatives.
  • Guides the sales team in the development of business tactics, territory goals, strategic call planning, lead management, uncovering customer objectives to gain growth in sales monthly, quarterly and annually with relevant problem solving.
  • Coaches’ sales representatives on the technical aspects of the organization’s products and sales techniques, procedures, and standards that will help them achieve their sales targets.  Trains, develops, and provides on-going motivation to sales associates; may have some selling responsibility.
  • Supports Sales Representatives in the development and maintenance of relationships and managing the sales process.  Observes Sales Representatives performance with customers in order to identify coaching opportunities.
  • Analyzes and controls expenditures of the region within budgetary requirements.
  • Other duties may be assigned.

Supervisory Responsibilities:

Directly supervises employees. Carries out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct and applicable laws.

Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

  • Intermediate to advanced Microsoft Office and use of iPad required
  • CRM system management
  • Knowledge of company database software; internet software; and presentation software required

Bachelor’s degree (B.S. /B.A.) or equivalent from a college or university; and a minimum of five years related sales/sales management experience and/or training; or equivalent combination of education and experience with an emphasis in sales and sales management. 


Minimal travel required.

Physical Demands:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.


DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

What We Offer:

Unique Health & Welfare Benefits

  • Onsite wellness center* with FREE office visits, FREE physical therapy & many FREE generic prescription medications
  • Generous 401K Matching Program
  • Unique programs to help associates improve access to medical professionals and improve the overall healthcare experience

What Sets Us Apart:

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement. 

Putting customers first: We value the funeral professionals’ role in serving families and are committed to doing our part to ensure their success. 

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. Whether it is a kickball tournament or football toss, our Tree is Me team provides engagement activities to bring people together across the organization.

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.

*These services are not available at all Batesville locations. 

Batesville is a family: This is not just a job. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.

At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.


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