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Inside Sales Representative

Sales-Inside Sales
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Position Summary:

Batesville is hiring an Insides Sales Representative, open to remote work.  This position will entail responsibility for calling on assigned business clients to generate sales revenue.  Primary responsibility is to promote direct and indirect sales via phone customer relations.  Position must create, organize, and maintain professional and effective sales presentations.  Proactively builds relationships using Batesville’s standard sales process, while also effectively communicating with Batesville associates and customers to continually monitor, document and provide feedback to our sales, support and development teams. Ideal candidates will be able to communicate effectively in both English and French.

Who we are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service and innovation. For more than 100 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.


At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

  • Individual worth and integrity
  • Excellence in execution
  • Spirit of continuous learning and improvement
  • Courage
  • Customer focus and partnership

Batesville is an operating company of Hillenbrand. Hillenbrand (www.Hillenbrand.com) is a global diversified industrial company with businesses that serve a wide variety of industries around the world. We pursue profitable growth and robust cash generation to drive increased value for our shareholders. Hillenbrand's portfolio includes industrial businesses such as Coperion, Milacron Injection Molding & Extrusion, and Mold-Masters, in addition to Batesville, a recognized leader in the death care industry in North America. Hillenbrand is publicly traded on the NYSE under "HI."


Essential Duties and Responsibilities include the following:

  • Sells products to grow Batesville’s overall book of business; establishes and maintains quality relationships with established and prospective customers.
  • Maintains current book of business while prospecting a growing Batesville’s share of wallet.
  • Documents and reports on results, activities, and customer insights via CRM System.
  • Conduct effective sales presentations to customers via phone with the support of technology and direct marketing efforts.
  • Collaborates with sales management, field sales, marketing, logistics, and credit teams as necessary to support Batesville products and services, ensuring a seamless customer experience.
  • Participates actively, as needed, in sales/marketing planning and team meetings.
  • Other duties may be assigned.

Supervisory Responsibilities:

This position does not have any supervisory responsibilities.


  • Previous sales or marketing experience required.
  • Intermediate Microsoft Office experience required
  • CRM/Call Management experience preferred Previous sales or marketing experience required.

High school diploma or general education degree (GED) and a minimum of three years’ related sales and/or marketing experience and/or training; or equivalent combination of education and experience with an emphasis in sales and/or marketing.


Bachelor’s degree (B.S. /B.A.) or equivalent from a college or university is strongly preferred.


Employee must be able to travel <10 % of the time.

Physical Demands:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.


DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

What We Offer:

Unique Health & Welfare Benefits

  • 3 weeks’ vacation
  • The Company is committed to the health and wellness of our associates in offering you a comprehensive and competitive benefits program that meets your needs
  • RPP-registered pension plan, with a 3% employer contribution, Vesting-Earlier of provincial legislation and 2 years of membership
  • Competitive pay – base salary plus bonus
  • Opportunities for development and advancement
  • Batesville is a family: You will be part of a family of highly committed associates who are passionate about our mission of helping families honor the lives of those they love® , committed to our customers, and excited about our future.

What Sets Us Apart:


Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.


Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.


Putting customers first: We value the funeral professionals’ role in serving families and are committed to doing our part to ensure their success.


We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. Whether it is a kickball tournament or football toss, our Tree is Me team provides engagement activities to bring people together across the organization.


We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.

*These services are not available at all Batesville locations. 


Batesville is a family: This is not just a job. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.


At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.



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